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Signing Up

How to create a new Firehose workspace, including what information is collected during signup.

Written by Chad Deely

Signing up creates a new Firehose workspace for your organization. The signup flow is a five-step wizard that collects your contact information, company details, email provider, profile, and payment method.

Before you begin

You will need:

  • A Google Workspace or Microsoft 365 account (personal email addresses are not supported)

  • A credit or debit card for payment setup

  • Your company's website URL and address

Step 1 — Contact information

Enter your first name, last name, work email address, and mobile phone number. Firehose will check that the email is not already in use. A security check runs in the background — if flagged, you may be asked to complete a quick verification.

Step 2 — Organization details

Enter your company name, company size, and website. You will also provide your company's address, which is used for billing and email compliance purposes.

Step 3 — Connect your email provider

Select Google Workspace or Microsoft 365. You will be redirected to authorize Firehose to access your account. This grants access to your email inbox and, for Google users, your calendar. Personal Gmail and Hotmail accounts are not accepted.

Step 4 — Your profile

Add your job title and, optionally, a scheduling link (such as a Calendly URL) and your LinkedIn profile URL. You can upload a headshot photo or skip it — a headshot is used to generate your email signature.

Step 5 — Payment

Select a plan and billing cycle (monthly or annual). Enter your payment details to complete signup.

After signup

Once signup is complete, you will be taken through a brief workspace setup flow before landing on the Firehose home page.

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