Skip to main content

Managing Sales Teams & Pipeline Stages

How to create and configure sales teams and customize the stages in your sales pipeline.

Written by Chad Deely

Sales teams group your sales reps and define the pipeline stages they work within. Each team has its own Kanban board with independently configured stages.

Creating a sales team

  1. Go to Sales Teams in the sidebar

  2. Click New Team

  3. Enter a team name and assign members

  4. Save

Configuring pipeline stages

Each team has its own set of pipeline stages. To configure them:

  1. Click on a team name to open it

  2. Click Stages

  3. Add, reorder, rename, or remove stages

  4. For each stage, you can set:

    • Close rate — estimated probability this stage reaches a close

    • Note required — whether a rep must add a note when moving a deal into this stage

    • Entrance criteria — optional questions or required fields that appear when a deal is moved into the stage

    • Locked — prevents reps from moving deals out of this stage manually (used for first and last stages)

Default stages

New sales teams are pre-populated with a default pipeline: Engaged → Scheduled → Solutioning → Negotiating → Offered → Signed.

Team leads

You can designate one member of each team as the team lead. Team leads appear in reporting and assignment views.

Did this answer your question?