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Managing Sales Teams & Pipeline Stages

How to create and configure sales teams and customize the stages in your sales pipeline.

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Written by Angie Vecchiarelli

Sales teams group your sales reps and give each group its own Kanban board with independently configured pipeline stages. This article covers how to create a sales team, configure its pipeline stages, and see the default pipeline and team lead permissions.

Creating a sales team

  1. Go to Sales Teams in the sidebar.

  2. Click New Team.

  3. Enter a team name and assign members.

  4. Click Save.

Configuring pipeline stages

Each team has its own set of pipeline stages.

  1. Click on a team name to open it.

  2. Click Stages.

  3. Add, reorder, rename, or remove stages.

For each stage, you can set:

Setting

Description

Close rate

Estimated probability this stage reaches a close

Note required

Whether a rep must add a note when moving a deal into this stage

Entrance criteria

Optional questions or required fields that appear when a deal is moved into the stage

Locked

Prevents reps from moving deals out of this stage manually (used for first and last stages)

Default stages

New sales teams are pre-populated with a default pipeline: Engaged → Scheduled → Solutioning → Negotiating → Offered → Signed.

Team leads

You can designate one or more members of each team as team leads. Team leads can view and manage their teammates' companies and to-dos.

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