Firehose connects to your email provider to sync your inbox and, for Google users, your calendar. This connection is either established during signup or can be granted later from the Inbox or Calendar pages.
Google Workspace
Connecting a Google account grants Firehose access to:
Gmail — to display your inbox, sync emails to CRM records, and send emails on your behalf
Google Calendar — to display your upcoming meetings and match attendees to CRM contacts
Both are granted in a single authorization step.
How to connect (if not done during signup)
Navigate to Inbox or Calendar from the left sidebar
Click Grant Access
You will be redirected to Google to authorize Firehose
Select your Google Workspace account and approve the requested permissions
You will be returned to Firehose automatically
Microsoft 365
Connecting a Microsoft account grants access to your Outlook inbox. Microsoft calendar integration is not currently available.
After connecting
Your inbox will begin syncing immediately. For Google users, the calendar will display a "Syncing…" indicator while the initial pull completes — this typically takes under a minute.