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Managing Your Subscription

How to view and manage your Firehose subscription, including payment methods and invoices.

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Written by Angie Vecchiarelli

🔒 Who can do this: Admins only (Company Settings → Billing).

This article explains how admins can manage your Firehose subscription — from viewing your plan to updating payment details or cancelling.

What you can do

  • View your current plan and billing cycle

  • See your renewal date

  • Update your payment method

  • View past invoices

  • Cancel or reactivate your subscription

Updating your payment method

  1. Click Update card (or Add card, if none is on file) on the Billing tab.

  2. Enter your new card details.

Cancelling your subscription

  1. Click Cancel Subscription on the Billing tab.

💡 Note: Your access continues until the end of the current billing period. You can reactivate at any time before the period ends.

Invoices

Past invoices are listed with their date, amount, and status. Click Receipt next to any invoice to view it on Stripe's hosted page.

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