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What is Firehose AI?

An overview of what Firehose AI is, who it's for, and what you can do with it.

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Written by Angie Vecchiarelli

Firehose AI is a CRM and sales platform built around an AI assistant, helping sales, implementation, and admin teams manage pipelines, communications, and reporting in one place.

Key features

  • CRM — Companies, contacts, and deals in one place with full activity history

  • Sales pipeline — A Kanban deal board with customizable stages per team

  • Implementation pipeline — A separate post-sale onboarding board for implementation teams

  • Inbox — Your Gmail or Outlook inbox, connected to your CRM records

  • Calendar — Your Google Calendar, with meetings linked to CRM contacts and companies

  • Drip campaigns — Automated and scheduled email sequences to target audiences

  • AI assistant — A conversational AI for lookups, summaries, drafting, and taking actions

  • Activity tracking — Structured logging of calls, emails, messages, and custom activities

  • Reports — Activity reports and usage dashboards

  • Admin controls — Team setup, pipeline configuration, domain verification, and billing

Who uses Firehose

Role

What they do

Sales reps

Manage their pipeline, log activities, run campaigns, and use AI to work faster

Implementation reps

Track post-sale onboarding progress through a dedicated pipeline

Admins

Configure the workspace, manage teams, set up email sending, and control AI features

Executives and leaders

View team activity and pipeline health across the business

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