CRM — Companies, contacts, and deals in one place with full activity history
Sales pipeline — A Kanban deal board with customizable stages per team
Implementation pipeline — A separate post-sale onboarding board for implementation teams
Inbox — Your Gmail or Outlook inbox, connected to your CRM records
Calendar — Your Google Calendar, with meetings linked to CRM contacts and companies
Drip campaigns — Automated and scheduled email sequences to target audiences
AI assistant — A conversational AI for lookups, summaries, drafting, and taking actions
Activity tracking — Structured logging of calls, emails, messages, and custom activities
Reports — Activity reports and usage dashboards
Admin controls — Team setup, pipeline configuration, domain verification, and billing
Who uses Firehose
Sales reps — manage their pipeline, log activities, run campaigns, and use AI to work faster
Implementation reps — track post-sale onboarding progress through a dedicated pipeline
Admins — configure the workspace, manage teams, set up email sending, and control AI features
Executives and leaders — view team activity and pipeline health across the business