🔒 Who can do this: Admins can create, rename, and delete custom activity types.

Activity types define the categories of interactions your team logs — such as calls, emails, LinkedIn messages, voicemails, and demos. Firehose comes with a default set, and admins can add custom types to match your team's workflow.

Go to Sales in the sidebar and click its gear icon, then open Activity Types to see all active types.

Custom activity types your workspace created can always be renamed or deleted, even after they've been used in logged activities — past activities keep showing the type name either way.

💡 Note: Firehose's built-in default types (Call, Email, etc.) can't be renamed or deleted.