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Logging Activities

How to log sales activities against contacts, companies, and deals in Firehose.

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Written by Angie Vecchiarelli

Activities are logged interactions — calls, emails, LinkedIn messages, voicemails, demos, and any other types your admin has configured. Logging an activity creates a record in the timeline of the relevant contact, company, or deal.

Logging an Activity

  1. Open a contact, company, or deal record.

  2. Click Log Activity in the timeline section.

  3. Select the activity type.

  4. Add a note (optional).

  5. Click Save.

Activity Types

The available types are configured by your admin in the Activity Types section. Common types include:

  • Call

  • Email

  • Voicemail

  • Text Message

  • LinkedIn Message

  • LinkedIn Connection Request

Viewing Activity History

All logged activities appear in the timeline of the associated company, contact, or deal. The Activity Report under Reports gives a team-wide view of activity counts by rep and time of day.

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