Companies and contacts form the core of your CRM in Firehose. Every deal, activity, email, and calendar event links back to a company or contact record.
Companies
The Companies page shows your full list of company records. You can search, filter, and sort from this view. Click any company to open its detail page, which includes:
Company information (name, website, size, address)
Associated contacts
The company's current active deal, if one is open, along with stage, value, and close-date changes in the timeline
Activity timeline (emails, logged activities, notes, todos, calendar events)
Contacts
The Contacts page lists all contacts in your workspace. Each contact is linked to a company. A contact detail page includes their profile information, email history, activity timeline, and drip enrollment status.
Creating a Company
Click the
+button, or go toCompanies→New Company.Fill in the company name and any available details.
Click
Save.
Creating a Contact
Open a company record and click
Add Contact.Enter the contact's name, email, and job title.
Click
Save.
Editing Records
Click the edit icon on any company or contact record to update their information.
Pausing a Company
Pausing a company immediately unenrolls all of its contacts from active drip campaigns and stops future enrollment. Before confirming, you'll see a preview of which contacts will be unenrolled. Use this for accounts that have asked not to be contacted.
💡 Note: Unpausing a company does not automatically re-enroll its contacts in drip campaigns — you'll need to re-add them to a campaign if needed.
Starring a Company
Star a company to mark it as a priority. Starred companies are highlighted in list views and can be filtered separately.