Companies and contacts form the core of your CRM in Firehose. Every deal, activity, email, and calendar event is linked back to a company or contact record.
Companies
The Companies page shows your full list of company records. You can search, filter, and sort from this view. Click any company to open its detail page.
A company detail page includes:
Company information (name, website, size, address)
Associated contacts
Open and closed deals
Activity timeline (emails, logged activities, notes, todos, calendar events)
Drip enrollment status
Contacts
The Contacts page lists all contacts in your workspace. Each contact is linked to a company. A contact detail page includes their profile information, email history, activity timeline, and drip enrollment status.
Creating a company
Click the + button or go to Companies → New Company
Fill in the company name and any available details
Save
Creating a contact
Open a company record and click Add Contact, or go to Contacts → New Contact
Enter the contact's name, email, and job title
Save
Editing records
Click the edit icon on any company or contact record to update their information.
Pausing a company
Pausing a company stops it from being enrolled in new drip campaigns and pauses existing drip activity for all contacts at that company. Use this for accounts that have asked not to be contacted.
Starring a company
Star a company to mark it as a priority. Starred companies are highlighted in list views and can be filtered separately.