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Firehose Chat Agent (clarity)

How to use the Firehose AI chat assistant to look up information, get summaries, and take actions.

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Written by Angie Vecchiarelli

The Firehose AI assistant, available from Chat in the sidebar, lets you look up CRM records, summarize accounts, draft copy, and take actions across the platform through a conversational interface.

Starting a Conversation

Click Chat in the sidebar, or type a prompt in the search bar at the top of any page. Your recent conversations are listed in the left panel, grouped by date.

What You Can Ask

The assistant can help with:

  • Looking up a company, contact, or deal

  • Getting a summary of recent activity on an account

  • Drafting email or outreach copy

  • Pulling deal or pipeline status

If the Chat Agent Is Unavailable

If your admin has disabled the Chat Agent, you'll see a message on the Chat page indicating the feature is currently turned off.

Streaming Responses

Responses stream in real time. A stop button appears while the assistant is generating a response.

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