Firehose includes a set of AI-powered features called agents. Each agent corresponds to a specific capability — such as the chat assistant, the copywriting tool, or the call prep brief. Admins can enable or disable individual agents for the entire workspace.
Viewing and configuring agents
Go to Company Settings in the sidebar
Click the Agents tab
Toggle any agent on or off
Changes take effect immediately for all users in the workspace.
What happens when an agent is disabled
Users who navigate to a disabled feature will see a message indicating it is currently unavailable. No data is lost — re-enabling the agent restores full functionality.
Who can manage agents
Only workspace admins can access the Agents tab. Reps cannot enable or disable agents.