If a drip campaign isn't sending, use this guide to find and fix the most common causes.

Drip campaigns require a fully verified sending domain. Go to Company Settings → Mail Domain to see which requirement is still outstanding:

💡 Note: DNS propagation delay can take up to 48 hours, but a failing requirement isn't only about propagation delay — check each item individually.

Your audience conditions may not match any contacts, or all matching contacts may be excluded for one of these reasons:

Review your audience filter and check the audience count preview.

Check the campaign status. If it is paused, click Resume to restart sending.

The sender email address must come from a verified domain. If the domain has been removed or unverified, update the sender selection on the campaign.